From the moment I had my first consultation, Heather was extremely helpful, providing detail on the services, the packages available and took general interest in my life and why I was interested. I like that you have a point of contact through the steps and they make you feel at ease! I came in for my first service and received my first round of Botox from nurse Linh. She was so knowledgeable about what was going to happen and talked me through every step. I like that since it was my first time we had a more conservative approach. I was impressed. Then on my way out (and in) both office staff members were helpful and beyond knowledgeable. so excited for my journey with laser away!