I've had good experiences and bad experiences. My Dr. Is Serena wu at times she can be very caring, then they're times when I feel like she just doesn't care about how you feel. I fractured my neck and spine, now I have pins and screws in my neck and spine, during the winter time the pain is very unbearable . I tell her that every winter, but she doesn't care. A family member got his tooth removed and stole four of my pills and I didn't notice until I tried to get a refill. I asked if she could over ride it, and it's only by two days, but she said no... Now I have to suffer in pain and the sick withdraw feeling. I choose this place because it's close to my house, but it's ok my medical insurance will be kicking in soon from my job, so Kaiser here I come!!