I truly believe that Dr. M. Leipke has a great bedside manner, but I feel as though he gets intimidated by hard diagnosis', and me as a patient! I recently needed to talk to Dr. Leipke over the phone for something extremely important, he refused to talk to me, and had Eli handle this problem!! Talking to Eli R. got me no where, he was unprofressional, rude, unempathic, and he talked down to me!! Aside from Glenda, the office staff is simply awful, I feel the communication between Eli, nurses, secretaries, and doctor's is nonexistant. They absolutely do not abide at all to the hippa law, they are not confidential, and make so many appointment mistakes! I was told several times I missed appointments that I never made, and was charged money for missing them!! The secretary Chrissy always has a scowl on her face, is swearing under her breath, and is extremely rude to patients! I have had the worst experiences with her, and when I have complained to Eli, he just swept it under the carpet!! I have finally had enough of this practice, and dispite average care from Dr. Leipke, I now find it necessary to leave this practice.