Mend Urgent Care

I visited recently for an urgent skin condition and was pleasantly surprised at how quick and seamless my visit was. The site is ultra clean and covid compliant, staff are super friendly and professional. If your insurance allows you to use this facility, then I would; my highest recommendations!

Check in was the thing that took the most time because you have to do it yourself. It’s easy though. Reception was nice and it was a Clean place. Lilit was super nice, took my blood pressure and gave me an anti- itch shot. She also checked in on me 10 mins after for side effects. Made me feel safe. Then NP Abbie checked all my rashes and gave me intensive education on my diagnoses and also what I might have to do if it doesn’t get better, which I liked. And prescribed the anti itch shot. Juan was taking notes and he was very polite while I was being examined. He sent my prescription to the pharmacy very quickly. I was in and out within an hour. Came in at 11:00am, left for lunchtime at 12:00 before they closed at 12:30.Thank you so much essential workers for your service to me and the community.

I got a pretty good gash on the bridge of my nose today and drove right to mend. The guy behind the desk,(I actually forgot his name) told me it would be a 90 minute wait. I figured since I was already there why not wait. The office smelled of new paint and was very clean with a nice vibe. I was called in about 20 minutes later. Lilly was very down to earth and I immediately felt comfortable, and when I feel comfortable my sense f humor kicks in. I don`t actually know the job titles of the people who helped me, but Ashley was very warm and friendly as well. They took excellent care of my wound and made feel totally at ease. They were very professional. I would highly recommend a visit if in need of urgent care. I was in and out in about a hour. An overall great experience.

Matt, Shy and Ashley are great! Came 2 weeks ago and today and both times they treated me with care. They are fast and still provide great service. Thank you all for your patience and care.

This was the best urgent care in the area I have visited. They took my Anthem Blue Cross HMO insurance medical group. The doctor, Ashley and nurse Lilit, were very empathetic and knowledgeable, and the facilities were very clean.

The staff here is super nice and compassionate. I was here Friday around 4:00 and I had the most sweetest, kind hearted P.A. She was very knowledgeable and addressed my needs that was going on. I wish I got her name, but she was very compassionate.

We were rudely turned away from the Providence Urgent Care today and ended up here at Mend where they not only brought us in the side door to avoid the waiting room, but they made huge sacrifices to test me for Covid19 with no symptoms but at 39 weeks pregnant and possible exposure through other people’s exposure. Labor and delivery let me know they would not admit me for my inducement if I did not get tested, yet no one would test without symptoms. Mend in Burbank realized we had very extreme circumstances and they were not only helpful and kind, but they got us in and out as efficiently as possible. Thank you!! We will always go to you! Thanks for all the kindness and understanding today...it helped relieve the stress of the situation.

Very pleasant experience. NP Samantha is highly recommended. Got me in and out quickly.

Im surprised at how many negative reviews there are. Sure, the wait for the doctor in the room is semi lengthy but nothing compared going to a primary. The front staff is great and very accommodating as well as the doctors practicing in the office(very thorough too) This is my go to spot! Thank you everyone

This is the best urgent care in Burbank!!! Very clean and the staff is great!!!