Northwest Medical Center Bentonville

I would like to recognize ALI, a nurse at northwest medical. She is outstanding at what she does and goes above And beyond. She has a great sense of humor. Any future visits I will always request for her . She made our stay so much better !! Keep up your awesome work ALI!

Great place!Staff is so friendly and committed to their profession.  Thank you for always taking care of our community NW-Health!!!

This hospital takes exceptional care of it's patients and has an amazing team all around.

I've had a couple of procedures here as well as wound care in the hyperbaric oxygen chamber at the Wound Center. The staff is caring and go out of their way to make sure you have the information you need.

Ok, yes, I work at this hospital, for about 15 years,  but to me, giving it a good review is even more significant---I have been behind the scenes a lot, and have a critical eye. But every encounter I've had with the Emergency Department has been impressive. A few months ago I broke my wrist and came in early on a Sunday morning. I got first rate treatment; they made me feel like the only patient. Then, last week my elderly mother had a fall and we took her in to get checked out. Another great job by the ED staff. Despite all the patients, the urgency and pressure of the ED, the staff is so friendly and professional. The Department Director has chosen her staff well! I'm proud to be a part of this hospital.

I am fixing to have some major surgery and this will happen at the Northwest Medical Center - Bentonville, that being said, I had to go for pre-op registration and was blown away with the kindness and service I received!  First, once I had parked, I found they have a shuttle to take you to the correct location/door for you to get started. These shuttles are run by volunteers and the kind lady that piloted my shuttle, welcomed me and gave me great directions to where I needed to go. Once inside the main entrance, I encountered two more volunteers who again welcomed me and directed me to where I needed to go to sign in. Immediately it was noticed that the entire area was very clean, bright and very well cared for, a huge plus for a Medical Center in my book. Well I went down a hall and you guessed it, met another volunteer that signed me in and let the admission staff know that I was there. The fact that so many volunteers were picking up patients, giving directions and helping an otherwise lost individual with the kindness and courtesy often lacking in some other facilities that I have had to go, gave me a sense that hey, this place really cares about their patients! I wasn't wrong and it extended to the admissions staff as well! Everyone went above and beyond to ensure every question was answered, every step I took was in heading to the correct location and that I was able to find and accomplish what I was there to do!I walked to the cafeteria, surgical waiting room and down a few hallways and this place rocked clean!! Everyone I met in the hallway took time to stop and ask if I needed help in any way and if directions were needed. These folks were nurses, doctors, other staff and those awesome volunteers that were everywhere! Pat, Joan, Betty, Bill, John and others that I couldn't get all the names of, all ensured that I was taken care of. I asked how they enjoyed volunteering at the facility and everyone stated that it was a pleasure to met and greet so many people and to do their small part to ensure that the patient was well taken care of.I have reviewed many places and have been reading other reviews just to get a feel of the places I either visit out of necessity or just for fun, Northwest Medical Center in Bentonville was just amazing and it was all due to the people that cared! I spent over five hours speaking with different people in several specialties and getting a feel for how I would be treated and taken care of, after my visit today, I know I will be in great hands.I am not stating that every experience will be as smooth as mine was, situations happen and they must be brought up then and there to get results, but my experience was very pleasant and largely due to the people that give of themselves, their time, either paid or volunteers, to ensure that the patients experience is as stress free as possible. No one looks forward to surgery, but since speaking with these amazing people and visiting with several of the areas that I will be in, I feel perfectly content that the care I will receive will be the best possible. I also want to thank everyone for their time and the care they showed, not knowing my situation, I was treated just as they treat everyone, respectfully, courteously and with dignity! I especially want to thank BETH, who even though was busy herself, took the time to follow up with me at every turn during my admission processes. A lot of amazing people that do their very best in a clean and bright environment to provide the best of care possible! Thank you everyone and I will see you all soon!

I recently had knee replacement surgery at Northwest Medical Center, Bentonville. As a medical professional (not associated with Northwest Medical Center) I am not always easy to please but the experience at Northwest Medical Center was excellent. From the receptionist, to the preop area, to the surgery personnel, nursing staff, and physical therapy - all were friendly, professional, caring, and helpful. Procedures were performed with skill. The surgery and recovery have gone beautifully and I am grateful for the care and help that I received at Northwest Medical Center.

Best service we have ever got at a Medical Center. Clean and helpfull!!Bentonville!

Dr Sheehan  (I hope i got the name right) provided excellent care to me today. NW arkansas is lucky to have him! He knew to ultrasound my eye when doctors in springdale ER and Washington Regional ER did not know to do this. I have been having an eye problem all week and his kind, thorough,  knowledgable care helped me trendously. He also showed me the screenshot and pointed out the areas of concern. Very good care! Nurses were also excellent. Hats off to the staff at NW ER in Bentonville!

had nine good days with the best nurse ever..thanks RACHEL,and one horrific day with a clueless group