Long and short of it is Dr. Berman is just a fantastic person and doctor. He's friendly, caring, knowledgeable, but most importantly he listens to you. You can talk to him. His staff is very friendly, but I will admit that it can be difficult to get callbacks when you leave voicemails. Be persistent and you'll get what you need eventually, and this isn't uncommon from a lot of doctors offices, it's a pain but is what it is.However, when you really need a good doctor that genuinely cares and wants what is best for you while also being attentive and listening to how you feel, Berman is the guy.