Let me preface this by saying that this is a clinic that has earned my trust. I came to them as a new patient because I needed to get a covid test. I needed quick test results for a flight, but it wasn't made clear that the rapid test wouldn't suffice for air travel (test must be PCR). I didn't become aware of this until after the test was over.I expressed my concern about the source of the confusion and they responded by updating their website, informing their staff, and they took the time to reach out to me to be sure everything was made right. They demonstrated that they listen to their patients and truly do have the patient's best interests at heart. In the midst of the chaos brought on by the pandemic, efforts such as that are what make them stand out from other clinics.