I started coming here in February, 2019. Melissa Sushon, is who I see and she has been great! The office staff has really gone above and beyond for me, with getting me in quickly to the referral department helping me get referrals straight when it's not even theyre fault, but the fault of the office of doctor's I was referred to...I have never had to wait longer than maybe 7 minutes at the most, and the doctor/PA is in my room within 5-10 minutes. I've read through the reviews, and I can't believe what I'm reading because this has never been the case with myself, or my son who also comes to this facility. Maybe they changed staff members? Not really sure, however as I said, I have yet to have any problem. Also when I leave a message, my call is returned in a very timely fashion, and I've always been greeted nicely, and treated with respect.Thank you to the staff, for all you're patience you have demonstrated with me!!