Frustrated seems like too simple a word to describe how I feel right now. This office will NOT tell you anything. Today alone I have called three times. The first time I left a voicemail for the nurse, never received a call back, the second time I was placed on hold for 25 mins and then transferred to someone's voicemail with no explanation. The third time I was told I would receive a call back in 30 mins. 30 mins is passing by rather quickly. I am very unimpressed with the office staff, with most of the nurse practitioners, and with some of the doctors. I hope to find a normal family practitioner I can begin seeing.