Every aspect from first phone call to (almost) the last treatment, everyone has been exceptionally kind, competent, professional and supportive. I was worried about TMS in general, did a lot of research myself, and found that the information on their site is accurate. I started my treatment about a month ago. I have seen gradual, positive improvement in my frame of mind and my aches and pains (actually from physical damage, but the mind-body connection affects it, and TMS made me much more physically comfortable. I have remained mentally sound (that was a worry I had) which I know because I exercise my brain several hours a day, and my outcomes from the exercise are the same as before treatment. I was taking a double dose of antidepressant before treatment, now I don't need it at all. I cannot say enough to recommend TMS and especially Salience.