Most of the staff is extremely rude! After being his patient for over a decade, I had to find a new GI doctor. Dr. Cook, knowing how severe my disease is, did not take me serious. I feel like he just gave up because he didn't know what to do anymore. I truly love this man, and it broke my heart to find a new doctor, but I couldn't waste anymore time NOT getting answers! He no longer spent time with me to discuss options, and he just quit listening all together. He pretty much started throwing me out the door the second I walked in. Due to my Crohns, I am supposed to have bloodwork often. He stopped doing the bloodwork. He just stopped caring.