Let me start off by saying that Dr. Wenger is a brilliant surgeon. As a former trauma nurse clinician for the largest teaching hospital in the metroplex I have worked with hundreds of upcoming surgeons. After a while one starts to develop a sense of which doctors are truly gifted and which are just going through the motions. Dr. Wenger is definitely the former (truly gifted). I would happily recommend him to anyone, right after he fires his entire billing staff. As a result of their billing error I am now faced with an extra $1200 bill to TIOS and the overwhelming task of trying to get a refund from the surgery center. When I went to the office to discuss the error they gave me the tired old excuse of "the office manager is in a meeting". When I talked to the billing department, their excuse was "it's not our fault" "it's your insurance's fault" and "if the hospital owes you a refund you'll have to talk to them, it's not our faut". While it may not be "your fault" it IS certainly your problem because now you have created an angry patient who just told the entire world about his horrible experience with TIOS.