I had a kidney transplant 24 years ago. With that, I continue to have many ailments associated with the anti-rejection medicines that I must take. So I have too much experience with Doctors. I've had Doctors I really like, but their office staff sucked. And the other way around. Since I have been going to see her, I won't go anywhere else. If she refers me to another Doctor, (I'm on an HMO), her staff follows up to be sure I connected with the other Doctor. I take 13 different meds daily...so often with other Doctors, getting the refills called in on time is a headache. She handles these personally, often the same day. I could not be more happy with her and the office. They are wonderful and always on top of everything.