So we are in the first month, I have met several of the leaders that work there now. Tracy, Amy, Joe, D...at the concierge, the PT folks, all accommodating, all working on the cruise ship. Yes, its like a cruise ship, you can tell the staff love what they are doing by the way they interact with the Passengers, er uh the clients, the residents. They use words like, community, our guests, never words like facility or old folks home....They have a sense of humor, but they listen and they produce. My 87 year old mom is one of the newest passengers on Claiborne. This has been very stressful for me as my Mom has lived with our family for 15 years......I am comfortable, I feel safe that I am honoring my fathers dictate--- "take care of your mother".. It huge, its a 5 star + rating.....yes, I said leaders, they are all acting like good leaders. Top 2% these folks!