I don’t even know where to begin with my experience at this facility, and I could make a soliloquy of their disservice to me personally but if I were to read a Google review about an intensive outpatient program for myself or a loved one struggling with addiction and mental health, I would want to know a couple key things 1) how are the groups and counselors 2) will this place accommodate my schedule of work, family & 12 step meetings or therapy 3) will my medication be filled in a timely and appropriate manner 4) and most importantly, I would want to know if I (as the addict) or someone I love would be seen as being more than just an addict or someone with mental health.
I can genuinely say that none of these things were achieved for me or many I have learned that have gone there. The groups are monotonous and hard to sit through. The counselors are harsh and seem scared of being insubordinate and losing employment at the expense of advocating for their clients. In addition, they have very little knowledge of the clients that they are working with. The clinical director is very inexperienced and out of touch with addiction and mental health treatment.
TCC in Fair Lawn will do nothing to accommodate schedules or mental health diagnosis due to “compliance” issues that seem to be redefined every week. Even if you have a long and documented history of needing some kind of accommodation or have a busy work schedule as I do. Medication seems to be filled when they see fit. And I did not once feel like a human being while I was there. I felt like an insurance check that was not being heard.
It disgusts me that places like this exist and take it from an expert, if you have the insurance to do it, go to Bluecrest or NJRC or any other Counseling Center because the Counseling Center at Fair Lawn executes practices that are unethical and should be illegal. Going there was one of the worst decisions I’ve made in recovery and I will not speak for others, but I’ve heard that rhetoric all around Bergen County. I would listen to the reviews that are already posted here or mine.