The Oncology Institute of Hope and Innovation

Yes,very comforting discussion on the treatment I would receive from staff,appt were clearly stated.

Finding out you have breast cancer can be very difficult to understand. Had been to a other oncologist and decided I needed a second opinion. Tried the oncology institute. From making my appointment to the office visit staff there were very professional. My oncologist explain to me in a language I could understand I knew I was at the right place to help me through this process. Thank you all at the office you are all awesome 😊❤Finding out you have breast cancer can be very difficult to understand. Had been to a other oncologist and decided I needed a second opinion. Tried the oncology institute. From making my appointment to the office visit staff there were very …More

Finding out you have breast cancer can be very difficult to understand. Had been to a other oncologist and decided I needed a second opinion. Tried the oncology institute. From making my appointment to the office visit staff there were very professional. My oncologist explain to me in a language I could understand I knew I was at the right place to help me through this process. Thank you all at the office you are all awesome 😊❤

Was there for the first time, the waiting was not all that bad, the nurse that took me in was every friendly and professional, the doctor talk to very professional and words that you can understand, overall I was please with everything. Good Job there.👍🙏🙏

Was there for the first time, the waiting was not all that bad, the nurse that took me in was every friendly and professional, the doctor talk to very professional and words that you can understand, overall I was please with everything. Good Job there.👍🙏🙏

Dr. M. SHUM was very professional, and complete in his care given.. Thank you much.

I never Yelp a business, but after reading everyone's review I think you're being greeted by the wrong person. The person to see at the front desk is Carol. I think her last name could be Robledo. I had a MAJOR issue after they changed to centralized calling and she immediately addressed and resolved my issues. She cares about the patient and it isn't just a "job" for her. She puts the patients needs first. She goes the extra mile to follow up to see how you are doing and if your appointments are correct. It is representatives like her that make the center a beautiful experience. The doctors need to hire more people with her qualities - Empathy, patience, and kindness given that we are all going through something, it is nice to be treated with care at the front office. She makes a negative experience a positive one. Ask for her and you'll be treated like royalty. Some people are just born with the natural qualities of assisting ill patients. We need this facility with more Carols- maybe the previous reviews will change if they do hire more people like her. Thank you Carol (if you ever read this) for helping me live.

Highly recommended, great staff with a calming atmosphere. I couldn’t ask for better environment to deal with such a daunting issue.

A very profesional Dr. Merrill attend my mother Elsa Marrero, excelent nurses full compasión and carefull. I'm glad my mother be attended atención tus location🙏❤.Thank you Dr. Merrill.

Highly recommended, great staff with a calming atmosphere. I couldn’t ask for better environment to deal with such a daunting issue.