Dr. Rakitt is very quick to respond, even in the off hours. She takes a thorough approach to investigating the symptoms as well as treatment. My daughter's diagnosis is Crohns and she didn't automatically put her on harsh medications with side effects. We started with the least amount of medication that had the least side effects. So far so good. Any issues, fears, questions are always answered promptly and without judgement. She listens and provides reasonable solutions and choices that are best for my child. My daughter is 17 and is very disappointed that she will no longer be able to be in Dr. Rakitt's care when she turns 18. Although we are going to push that as long as we can!! : )