Pinnacle Dermatology 's Online Review Report Card
Pinnacle Dermatology - Murfreesboro
4.6
Average Star Rating
1468
Total Reviews
147
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Pinnacle Dermatology received 84.3% positive feedback, with patients praising the courteous staff, professionalism, and effective treatments. However, 15.7% of the feedback was negative, primarily citing long wait times, billing issues, and poor communication. Overall, the practice is appreciated for its quality care but needs better time management and improved billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Pinnacle Dermatology 's Reviews
Overall a really good experience. All of the staff were polite, friendly and helpful and the doctor was great
Reviewed On Google
Doctors and Staff are very friendly and professional. Highly recommend.
Reviewed On Google
Bad thing to experience but the staff and Dr makes it wonderful. So nice
Reviewed On Google
I was referred by my doctor so wasn’t sure what to expect. Front desk, professional and non hurrying. (I did arrive early to fill out paperwork.) Made eye contact and smiled. His nurse was great and again, I wasn’t rushed. Dr. was personal, put me at ease. Answered questions, gave me options. Took his time checking my skin and various moles. Biopsy was quick. I definitely recommend this group.
Reviewed On Google
I was treated with kindness and respect
Reviewed On Google
What an awesome experience. I had some concerns about a few spots on my skin, the doctor made me feel so at ease and addressed all my issues. I believe I have found my dermatologist for life! Thank you for all you do!
Reviewed On Google
Excellent service, meeting all of my expectations. Professional, efficient, informative throughout The procedure and provided clear and understandable post-op instructions. I highly recommend Dr. Jerry Smith and his staff.
Reviewed On Google
It was a pleasure meeting the entire staff. Everyone was very helpful and very professional…
Reviewed On Google
Saw Dr Mitchell yesterday He is very professional and easy to understand. He gave me some good advice. His nurse, Abbey, was also very helpful. I’ve been going here or to the office in Nashville for several years. My husband goes to this office as well. 100%
Reviewed On Facebook
Very nice and professional. Walked me through every step.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
