Right At Home's Online Review Report Card

Anna and Bo and the caregivers at Right at Home were very helpful in my mom’s transition from a rehab facility back to “independent” living. We will not hesitate to call them back in to check on her when we can’t be there due to travel or if she needs a little extra care and supervision.

Great service

I recommend Right at Home. We had live in care for my father during his recovery from several surgeries and a few falls. We truly appreciate all the support he received while being at home

Right at Home Austin West is truly a standout caregiving agency. In my role working with older adults and their families, I’ve referred several people to them — and every one of those families has come back to tell me how supported, cared for, and genuinely seen they felt.<br><br>I primarily work with Anna Rose, and she is an absolute pleasure. She leads with her heart, moves quickly when families are in crisis, and brings a level of professionalism and compassion that is hard to find. Right at Home consistently delivers high-quality caregiving, and their long-standing reputation really shows in the way they show up for people.

I called Anna Rose for help with a dear elderly friend. She immediately helped me. I am impressed with her ability to handle issues quickly and come up with care solutions.

I am a senior citizen living alone. From early this year until the beginning of May, I was dealing with a couple of medical issues that limited my energy and physical ability and took a great deal of my time. I had home health support, but during that time also needed assistance with household chores. I was referred to Right at Home, and was able to easily and quickly arrange for in-home support.<br><br>A delightful young pre-med student from the University of Texas at Austin came to my home once a week to help with housecleaning, clothes washing, and grocery shopping. Perhaps more importantly, he provided enjoyable company.<br><br>My condition improved after a few months of Right at Home support, and I terminated the service. However, I was glad to know that, should the need arise, I would be able to easily reinstate the support service.

Right at home was (is) a great company, they sent me two “Angels”, care givers who were more than competent, personable but caring as well, as I had received a badly broken back in a fall and had major back surgery. Devaisha and Windy deserve my high praise! I recommend them highly!

Right at Home has served our family with care for both my mother, during her final days in hospice, as well as most recently with my father as we worked to move him from a skilled nursing facility into permanent memory care. If the fact that we've been a repeat customer isn't enough of a positive review, let me be clear and say that Right At Home staff were responsive and incredibly kind. The office and staffing folks always let me know what to expect, always answered my calls and questions, and the care providers for my dad recently were off the charts wonderful -- Monna especially. They provided overnight care, so we did not overlap in person very much, but Monna took detailed notes about how dad's nights were, even including some sweet conversational anecdotes and kindnesses toward him and our family. You would be smart to use Right At Home for your needs, and especially blessed if Monna shows up at your door.

Christina is a joy. She reliable smart and always willing to do what I ask of her plus more. I enjoy having her help me.

So very disappointed with this company..hadt to cancel my trip because they didn’t schedule staff as requested…didn’t select ADL’s in order for LTC to reimburse..blamed me because things didn’t go as planned..who blames the customer..all the staff does. Constantly passing the buck: looking for a new company to help me with my husband.. exhausted trying to work with this company.