Western Dental & Orthodontics's Online Review Report Card
Western Dental & Orthodontics
2.3
Average Star Rating
758
Total Reviews
30
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Western Dental received 44.5% positive feedback, with patients praising the friendly staff and supportive doctors. However, 55.5% of the feedback was negative, primarily citing long wait times and unprofessional service. Overall, the practice provides compassionate care, yet it needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Western Dental & Orthodontics's Reviews
Long wait
Reviewed On Google
Long wait times. It’s genuinely insane that you have to wait for HOURS because there aren’t any assistants or doctors available. My appointment was at 11:30 am and I waited for four hours to be called for X-rays. Additionally, ANOTHER HOUR just waiting for the dentist to actually start the check up. So, if you are willing to starve and wait for hours while hearing children crying, this is the place for you!!!
Reviewed On Google
they had me wait a month for a root canal the day of the appointment I go in and they tell me that I'm only scheduled for a consultation then charged me for a exam they already did just to refer me to another endodontist very negligence as well as never getting back to me for a referral I don't recommend this place at all they waste your time and give you no help
Reviewed On Google
Service was good but the work on my rootcanel was awful I got a rootcanal and within 2 days half of my tooth broke and knowthey gotta do it again..worst experience ever .
Reviewed On Google
Had a lot of issues that I was putting off from fear of dentists. The staff at their office helped me to get over the fear of getting treatment and now I am almost done getting my teeth healthy. The oral surgeon Dr.Saliba is top knotch as well and is well worth the wait as he is only in a couple of times a month there. He was so kind and patient with me making sure I was not in pain or feeling anything for the 3 extractions I had. He explained what he was doing and what to expect which helped alot. He and the doctors did a great job of making you comfortable which keeps patients coming back. I can say that after having a couple of procedures done I have gotten over the fear and am looking forward to finishing my last couple of fillings in a few weeks. It feels great not living in pain and I appreciate the good staff here for making that happen after so many years of dealing with it.
Reviewed On Google
Great experience!
Reviewed On Google
Whenever I face dental issues, I trust the team at this specific office. Despite occasional delays, the compassionate and attentive staff, particularly Leslie at the front desk, make any wait bearable. From MY experiences, this office has always displayed understanding and empathy towards my financial struggles and dental needs. Having supportive team members like Leslie truly eases the anxiety during my visits.
Reviewed On Yelp
The 5 stars is only because Lesly the Manager! Congratulations Lesly hopefully everyone who works overthere are the same like you do!! She's really great! That's the only reason I'm going to this place.
Reviewed On Google
I do not recommend this office. My child had an appt at 3pm, we arrived at 2:50pm. We did not get seen until 3:45pm after I pressured the front desk multiple times.
Reviewed On Yelp
Good service, understanding, and provide information about what is needed and who is going to see the patient for what reasoning. 👍👍👍
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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