Western Dental & Orthodontics's Online Review Report Card
Western Dental & Orthodontics - Watsonville
3.5
Average Star Rating
561
Total Reviews
62
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Western Dental Watsonville received 62.6% positive feedback, with patients praising the courteous staff and efficient care. However, 37.4% of the feedback was negative, primarily citing poor scheduling, long wait times, and overpricing. Overall, the practice offers friendly service, yet it needs better time management and financial transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Western Dental & Orthodontics's Reviews
When I was getting my X-rays the person operating the machine set the device far away from my face resulting in blurry images. I then had to go back and take more X-rays but then at a medium distance. The images came back better but when asked by the Dentist what had changed, the operator said she didn’t know. I don’t like these sorts of mistakes when dealing with a machine that can potentially cause cancer. The rest of the treatment by the Dentist was good although the whole appointment was very time consuming.
Reviewed On Google
The staff at the office is very nice. I will be referring my family here.
Reviewed On Google
America was amazing
Reviewed On Google
During my initial appointment and consultation for both of my children, Lameica was exceptionally helpful. She thoroughly explained their diagnoses and clearly outlined my payment options. Her professionalism and friendly demeanor significantly contributed to a positive dental experience for my family.
Reviewed On Google
Had an orthodontist appointment today had such a great experience. Dr. Ku and his assistant Lola are the sweetest.
Reviewed On Google
Great service overall, Lola ALWAYS has great energy
Reviewed On Google
Words cannot express just how helpful Ms. Lamika is. She answered all of my questions (and there were many), made magic happen with my referral, and went beyond the call of duty to make sure i was taken care of. This is a person whose effort must be noticed and acknowledged—by far the highlight of my experience was working with her.
Reviewed On Google
Lameica was nice, good great and awesome. Everything was explained to me and everyone was wonderful. I was nervous when I got there and they made me feel at home.
Reviewed On Google
Came here once and probably won't return. I feel like their schedule is put together in a really bad way. Had to wait over an hour to be seen. The assistants and doctor were nice but it seems they can't keep up with the patients.
Reviewed On Yelp
Daisy R was super helpful & very sweet ! She made me feel comfortable throughout my appointment. I will definitely being going back to this location!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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