Western Dental & Orthodontics's Online Review Report Card
Western Dental & Orthodontics
4.0
Average Star Rating
1778
Total Reviews
255
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Western Dental received 73.7% positive feedback, with patients praising the friendly staff, professionalism, and detailed explanations. However, 26.3% of the feedback was negative, primarily citing long wait times, scheduling issues, and unprofessional conduct. Overall, the practice is appreciated for its teamwork yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Western Dental & Orthodontics's Reviews
Great experience
Belinda always takes care of me and always professional and friendly
Very professional understood hoping to get my payment together so I can have a 10 point review
Great experience at Western Dental. The staff was friendly, professional, and made me feel comfortable.
Dr. Seeli and Belinda were extremely wonderful. Very good customer service
Great! Belinda and Dr. Seeli
Good Ana thanks
This was my first appointment. There was a bit of a wait before the appointment, but the appointment itself was quick. They couldn't fit a cleaning on first appointment and I'll have to wait nearly a month for the next
I am very disappointed with my experience at this dental office. This is the second time I have had an appointment here and ended up waiting more than two hours before being seen by the dentist. I understand that occasional delays can happen, but waiting over two hours on multiple visits is unacceptable and shows a lack of respect for patients’ time. It makes me question the purpose of scheduling appointments if patients are expected to sit in the waiting room for such an extended period. The dental care itself may be good, but the office’s scheduling and time management practices need significant improvement. I hope management addresses these issues and makes the necessary operational changes so future patients do not experience the same frustration. Unfortunately, based on my experience, I cannot recommend this office until they improve their appointment scheduling and patient wait times.
DR SEELI Belinda and staff were a great help
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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