Visionworks's Online Review Report Card
Visionworks
3.8
Average Star Rating
418
Total Reviews
27
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Visionworks Brandon received 67.9% positive feedback, with patients praising the friendly and knowledgeable staff and excellent customer service. However, 32.1% of the feedback was negative, primarily citing long wait times, poor phone communication, and rude front desk staff. Overall, Visionworks Brandon is appreciated for its friendly service, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Visionworks's Reviews
Today I visited Vision Working and had a great experience. Dr. Martinez was very professional, Ruth the lady who took the photos was attentive and kind, and Robin, the sales associate, was very sweet and helpful. I was very pleased with the service. Be sure to ask for Robin she will take great care of you. Thank you to everyone.I left very happy! 😊
Reviewed On Google
Kudos to Brandon FL Vision Works & all the Agents 🎉🎊👍🏾🙏🏾
Reviewed On Google
Quick and on point
Reviewed On Google
Overall service from checkin to exams to retail side. Always a pleasure to shop there. Kudos to a fun friendly staff.
Reviewed On Google
Awesome caring people. You
Reviewed On Google
Chris did a wonderful job in Brandon Mall … Very professional and helpful… 5 star in my opinion..
Reviewed On Google
The staff is great. I was greeted friendly. The exam experience was great. The entire interaction with everyone was amazing!
Reviewed On Google
Overall great experience!
Reviewed On Google
Way better eye exams than department stores. Most exams will charge you extra to check on your retina and hear they included not only they don't charge you extra for it but also they have a technology that doesn't need to dilate your pupils.
Reviewed On Yelp
Great customer service and assistance with purchasing my eye glasses.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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