Visionworks's Online Review Report Card
4.5
Average Star Rating
760
Total Reviews
37
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Visionworks received 87.8% positive feedback, with patients praising the helpful and knowledgeable staff, as well as the thorough and professional care. However, 12.2% of the feedback was negative, primarily citing unprofessional behavior, poor service, and insurance issues. Overall, Visionworks excels in expert care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Visionworks's Reviews
Highly skilled and experienced optometrists who will do a full examination and assessment of eye health and not just a quick prescription update. Would highly recommend going here. The front desk was also extremely helpful in maximizing rebates even though this was an out of network provider so in the end it was just a nominal fee.
Dr Forrest was great!! I decided to change eye doctors because I iad some issues with my vision last year that never got resolution and my doctor who I had seen for years moved. So, I decided to go to VisionWorks because I knew they had a great selection of glass frames. I made an appointment with the associated eye doctor (Dr. Forrest) after I did some research. I got an appointment timely. She and her staff are amazing. She listened to me and thoroughly explained what was happening to my sis (it’s an aging thing). She discussed some options, like going back to get a look touch up. And…she even called me a few days after to recommend a new eye drop; granted, they may or may not work for me, but I won’t know until I try. And the staff was so great helping me narrow down my new frames…which can be a challenge. I would highly recommend them!
Many ways to inform a customer that they have 10 minute until close. Giving them a nasty and unwelcomed look is not one of them. The two ladies I encountered when I walked in were very rude! I knew the store was closing and only wanted to have a brief look, but I instantly changed my mind after this encounter. As someone who has been to this location before, I was highly disappointed and decided to take my business elsewhere. I am sure this will not hurt your business, but ways on how to handle these interactions better, should be discussed at this location.
Mike helped get a couple pair of glasses. He was great to work with and such a big help. I will never go anywhere else. 6 Stars!!!
I would like to thank Dr. Yuliya Barytska for the world class care she provided me today. Her touch and voice is gentle and confident. She is the first Optometry clinican to show me pictures and explain the characteristics of my eyes. She took time to explain what an eye freckle is. Her team was professional and well trained. The clinic was modern, clean, and well organized. I felt like a priority and would certainly recommend becoming a patient at Dr. Forrest & Associates Visionworks clinic.
Don't waste your time going to this establishment if you have vision insurance from united healthcare United healthcare benefits, state, you get a eye exam with 0 copay in network, which vision works is. This vision work makes their own rules and did not honor the insurance. Very unethical, in my opinion.
Quick, pleasant and GREAT customer service. Ask for Yvette!
Buenos días mi criterio excelente muy buena atención x parte de los técnicos y en especial de Carlos muy amable su trabajo excelente servicio ayuda al paciente a sentirse muy bien seguro el Dr amable preocupado y te explica todo con lujo de detalles espero salir muy bien de mi operación Dios mediante recomiendo el centro médico para todos aquellos q necesiten atenderse la visión q es muy importante gracias a todos x su amabilidad
great repairs, it was a fast and seamless process! I would definitely go back!
The service is amazing they treat the customers with respect
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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