Genesis Care's Online Review Report Card

Mis respetos a la Doctora Evelyn Berne, quien hace 2 anos me hizo mi masectomía. Literalmente cada vez que voy a control y la veo, es como ver a un alma que ha sido instrumento divino para que hoy yo este sana y feliz. Tanto el doctor Emilio Araujo como la Doctora Berne, les estoy eternamente agradecida. La doctora es de pocas palabras, pero muy humana, y consiente de lo que hace. Gracias eternas!!!!!!!

Avoid this place. Choose carefully where you want to invest your trust and money there are many options available. Dr. Bruce never took my concerns seriously. At the very first sign of discomfort, he dismissed me as dishonest and disregarded anything that did not align with his own theories. In my opinion, professionals with such attitudes should not be involved in patient care. My personal experience with him was extremely unpleasant, and I cannot imagine how he might treat seniors or more vulnerable patients who cannot advocate for themselves. When I asked how many sessions he planned for me, he refused to answer. When I mentioned that I felt side effects from the very first session, he called me a liar. After that, I wanted to transfer my treatment elsewhere, but none of the other radiologists at Genesis Care would accept me as a patient because it was all about money rather than care. Do yourself a favor and find someone else who will truly care for your health. I promise, there are many.

Urology office in Punta Gorda, FL is the worst. Overbooking, very rude office staff, and long long long wait times. Waited 2 hours to be seen and was rudely treated after I asked for a refund of my co-pay. I have been going to that office for the last 3 years and have had enough of the way that office is run. Will be looking for a new urologist. I do not recommend them to anyone. I would definitely start improving the office staff attitude and work to make appointment times shorter. There is no point in making an appointment when they are people's times are not respected.

They are the best in patient satisfaction and friendliness

The practice in Cape Coral Florida is very professional and kind. Beth is a standout provider!

I had to have radiation treatment due to my prostate cancer reacurrance a year after it was removed at UM hospital. I can tell you first hand it was a super great experience with the whole staff. Bruce Phillips let's you know everything you need to know and makes you feel comfortable in an uncomfortable situation. The front desk staff are so wonderful and very friendly. The radiation staff always make you comfortable and are very pleasant and I had 39 treatments. I cannot give them enough credit for making me feel good when I was worried everyday having to deal with this issue again. I rate them an AAAAA++++++ Tim Humphries Tamarac FL

Amazing staff... great doctor... not enough good things to say... Awesome care

Wait times are intolerable. I waited 2 hours to see the Doctor last Thursday and today I have waited more than 1 hour receive a shot. I am sitting in the waiting room with patients who have been here for more than 3 hours.

Florida Urology Specialist - Experience has been horrible so far and I haven’t even had my appointment yet. Tried to reach them 3 times prior to my appointment for them to send a request for medical records and no one called back. When I finally reached someone I was berated for waiting till the last minute. When I arrived for my appointment today at the address THEY provided, the office is dark and locked. I am currently on hold for going on 30 minutes to find out where my appointment actually is. So I currently don't even know if I will be able to have my appointment, which by the way is for Kidney Stones, so extremely painful. Their prerecording says they are experiencing staffing shortages, I would definitely choose another provider until they get these issues under control.

I am very satisfied with the therapy treatments I received from this clinic. From day one I found the entire staff to be professional as well as always showing a natural high frequency of positive energy each and every day. Thank you Dr. Chen and the entire staff for the kind and friendly way they treated me during my 28 sessions. Thank you for helping to make the worst of human situations tolerable, livable and eventually much better. Thank you for caring far beyond what your professional obligations could ever require. Dr. Chen was not only very knowledgeable but he also took the time to address all my questions and concerns. Today I completed my therapy and I left this clinic feeling confident and blessed. I appreciate you all at Genesis Care. Thank you so much.