Concentra Urgent Care's Online Review Report Card
Concentra Urgent Care
4.5
Average Star Rating
1384
Total Reviews
79
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Concentra received 85.1% positive feedback, with patients praising the professional and friendly staff, efficient service, and clean facilities. However, 14.9% of the feedback was negative, primarily citing long wait times, rushed consultations, and unprofessional behavior of some doctors. Overall, the practice is appreciated for its prompt care yet it needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Concentra Urgent Care's Reviews
Quick and kind.
Reviewed On Google
Very professional and very personable. I would give a higher than 10 if it was available!
Reviewed On Google
Going here for Occupational Therapy due to hand/elbow injury and the therapists are excellent. The entire staff is very friendly.
Reviewed On Google
The people at Concentra Urgent Care are very caring, friendly and efficient. I highly recommend them.
Reviewed On Google
Location is awful. You wait all day to get a simple work physical. Very unorganized, very unprofessional. I have been here 2 hours and still waiting.
Reviewed On Google
I thought that the whole team was pleasant! The woman that took care of me was beyond amazing. Long story short, my sample was not enough. I have worked for the same company for 29 years and was recently displaced. I was nervous! The woman who took care of me shared in detail that I needed to stay and drink water and let it move through the process. She shared to drink 3 cups of water and wait. I appreciated that. I did what she said. My second time with her she shared that she believed everything this time would work out. I enjoyed the vote of confidence. Great experience!
Reviewed On Google
Great experience, fast accurate service, very friendly staff. I would go again ☺️
Reviewed On Google
Everyone was friendly, and very polite.
Reviewed On Google
Zero satisfaction, the nurse was really rude. She didn’t want to do nothing good she made me pee twice because she did the line on the bottle where to pee and I did it exactly in the line she still made me stay another two hours. Wait for her to finish the process for the drug test so I’m not satisfied at all.
Reviewed On Google
The wait was short, the Doctor who cared for my injury was very thorough and professional. The desk employees were kind and genuine.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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