I was tasked with finding an assisted living facility for my wife's mom. I had no idea where to look and have heard the same horror stories as everyone else. The social worker at the skilled nursing facility recommended Vince Bonnemere of Assisted Living locators. I called him and within just a few days he had 4 places lined up for me to see. I like that he didn't just recommend anyplace, but asked first what location I was interested in, price range, and what features we were interested in. The four places he took me to were all within the range of what we needed. Not only did he arrange the tours, but he followed up several times to see if I had any questions. I also had questions about getting my mother-in-law a wheelchair and a hospital bed, and even though that wasn't his expertise, he helped with that too. The "cherry on top of the sundae" (so to speak) was after we had found a place, he just followed up to see how things were going. I said that I was going to be spending the next day (Saturday) trying to assemble the hospital bed. He offered to help and ended up spending 4 hours of his own time helping me (I really needed it). He didn't do it so I would write a review as he never asked me (I asked him). My mother-in-law is actually now the happiest she has been in years. Thanks Vince and Assisted Living Locators!!!