I initially came to seek a second opinion after seeing another local GI. I had such a great experience with Dr. Munir and his staff! From the time I arrived, everyone was always friendly and welcoming. These last two visits, there was a minor wait time—but I personally don’t have an issue with that because I know every patient isn’t there for routine follow-up and I make sure I have buffer time in my schedule in case anything happens. What I really appreciate is how the staff at the desk keeps you updated to let you know that they haven’t forgotten about you while you wait. A little courtesy goes a long way! Even when I called to reschedule a later appointment, the rep who assisted was polite and didn’t rush me off the phone when I had additional questions. Despite the circumstances of me having to visit a GI specialist, I am glad I chose this one. Thank you!