CARLA E CRAWFORD

110% customer service with a smile

Dr.Crawford impressed me with a genuine caring attitude .she did not rush ,listened to my questions very approachable ,kind and knowledgeable.

Dr. Crawford and her team is excellent and caring. I've had fibroids and heavy bleeding for all my life. Dr.Crawford sat down with me and give me all the options including risk and benefits. I choose to have an ENDOMETRIAL ABLATION. She did not garuantee this was going to solve my bleeding problem, but it has been over 2 years and I have had only a few light cycles. I am 40 and sexually active and make sure I use reliable birth control.

In this age of get them in get them in, get them out, it is unusual to find a doctor who will actually listen to the patient and take the time to figure out get to the root cause. Meanwhile she is also also quite conservative with her treatment plans, which I really appreciate.

Her bedside manner alone made the visit excellent. I have only been twice and the staff actually knows my name and greets me like a friend instead of a patient. I was very impressed and would absolutely recommend them. P.S. It was the least painful pap I have ever had in my life and I have a sensitive cervix.

Very likely Thanks to doctor Carla Crawford's oversight of my problem. my cancer was very quickly diagnosed and I was able to seek the proper attention for immediate resolution. I am grateful.

Dr. Crawford has a great manner about her, very calming and I had no problem with her professionalism or experience. My problem was that I was required to return for repeated visits when the appointments could have been consolidated. The average wait time was 1.5 hrs and much of that time was spent listening to other patients complain about the wait. After getting through my initial eval and getting the results of my tests, I discontinued my relationship with the her. I also had some concerns about certain staff members who appeared to be inexperienced and not socially adept. Finally, the biggest shock that I received was noticing that she had actually tested me for STDs without asking for my written consent, (as my current physician did). I found this to be very invasive and inappropriate. I have been married to the same man for 25 years and was insulted by her presumption. It has been more than a year since I was a patient at this office so I do hope that policies and procedures have improved.

Knocked off 3 stars for 3 reasons: 1) absolutely disorganized 2) She does not practice consent. I felt extremely violated after one incident in the office: I was having a procedure done, and had my knees up, legs completely open towards the (closed) door, and she told an assistant to come in without asking me first. The assistant walked in and out a couple times while I was completely exposed. She then asked in front of the assistant if I was okay with her looking at my cervix through the microscope to learn. The assistant was already standing between my legs, so I didn't really have a choice. I have a history of sexual assault, and this office visit deeply upset me for weeks. I cried as soon as I got back in my car afterwards. This was the day that I decided I would switch providers once my issue was resolved. 3) Dr. Crawford does not respect a patient's decision to not have children. Every time I have mentioned that my husband and I do not intend on having children, she has asked "Are you really sure? You won't change your mind?" and did not accept the simple answer of "we don't want them" until I have a made satisfactory answer for her. She has also told me stories of talking patients out of getting abortions. Having a child is a deeply personal decision that should have no outside influence. Your doctor (ESPECIALLY your OBGYN) should support whatever decision you have personally come to, and respect the family you want to have. For someone whose job is helping with family planning, she sure doesn't respect your family plan. I've given her two stars instead of one because she did explain the procedures and issues I was having well, and I understood the course of treatment that was expected of me. This is the only positive I wil give her.

Three big things that Dr. Crawford lost my desire to work with her for: 1) very unorganized 2) she does not respect my choice to not have children. Every time I have mentioned it, I've gotten "are you really sure?" in return, and she's shared stories with me about talking patients out of abortions. If anyone in my life should support my decision to be child free, it's my OBGYN. 3) she doesn't practice consent well. While doing a procedure on me, she allowed her assistant to come in and out of the room multiple times. I was on the table, legs up and open towards the door, and the door was opening repeatedly. She also asked if she could show my cervix to the assistant so she could learn. I'm okay with this, but she should have asked this before the assistant was even in the room. Someone less assertive would have not felt comfortable denying this. I left that appointment reliving my sexual assault because it was extremely triggering. This alone made me decide to switch OBGYNs.

I wish I could award 0 stars! My experience here was just awful. I went because she was within my network and I just needed a new birth control prescription. Upon my arrival, I had to wait because they didn't have the correct insurance info even though I gave it over the phone. Then I waited for at least another 20 minutes in my paper gown in a dingy exam room before I stuck my head out - I think they forgot I was there judging by the nurse's surprised expression. Dr. Crawford spent 5-10 minutes with me and I asked a question about changing prescriptions. At this point, I'm only mildly annoyed by their mediocre service. But then I get slapped with a $170 bill for a visit that should have been covered by my insurance! Also, the new birth control is not free on my insurance - it's $30. So forget that. She writes me a new script... for only 3 months. I called them multiple times with no success, complained to my insurance company, and even confronted her in person - the charge would not come off, because apparently by asking a single question during the exam it was considered a "sick" visit! I ended up needing to go to another doctor just to get a new script for my old birth control - probably just as well, I didn't really trust her medical skills after she lost my trust with everything else. What a scam. I'm a vet myself and would never get away with treating my clients/patients this way. Guess I'll be careful not to ask my doctor any questions in the future. Stay away from Dr. Crawford!