I've been seeing Dr. Albay for several years now. She is very personable and so is her staff. I know in the past they have had phone issues, but I think they got all that resolved. If your looking for a Dr. that actually wants to get to know you, sits and listens to you then she is that Dr.
The people writing bad reviews, not sure what is wrong with them. Most doctors don't care about their patients, they are short, and don't listen. Dr Albay will take the time with you and listen and get to know you. I have also found her staff to be friendly and helpful.
She does have irregular hours but its her choice, she is a specialty Dr. NEVER has she been rude nor have I heard her be rude to anyone. She is a polite and caring person. I just think a lot of people are impatient and in personable these days.
I am just stunned by the negative reviews, those reviews don't reflect this office, they must be just trying to get her ratings down. One particular person seems to just write bad reviews on everyone .. Sanjay; must be a privileged person ..