If you are part of the LGBTQAI community, this is the place for you to be. There is zero discrimination and they have group meetings for transgender/intersex people on the first Wednesday of each month (except during national emergency lockdowns). It is the FIRST place I have ever felt like I could be myself with my doctor and not have biases thrown at me. Let me make myself clear: If you are kind to your doctor or NP, you WILL be treated with kindness! Don't use these people's bad opinions of this place as a reason not to come here. Yes, your appointment may be delayed, but your doctor's/NP's will actually take the time to "listen" to your needs and not just "hear" you. It's not like Kaiser where you will be in and out within 15 minutes, being rushed into saying what you need to say. The doctor's and NP's actually want to help you, regardless if they ran a bit late. And yes, sometimes your prescriptions are a little late, but you have to understand that these marvelous workers have A LOT of paperwork to finish by the end of the day. All you have to do is email and remind them and they will call your prescriptions in right away. Don't worry. You should never ask for a recurring prescription unless you still have a weeks worth left anyway, so quit complaining. They're doing their very best!