Initially, a wonderful visit. Kind doctor, nice staff, good bedside manner. Made a plan to get me what I needed. I have a traumatic brain injury. My case can be tough.they ordered a CT scan that they NEVER got prior authorization for. It has been 60 days and counting on this doctor signing a form so I could have a CT scan of my brain. My insurance has called, written and no response form their office. I called so many times I gave up in frustration. Was told they have staff members dedicated to prior authorization. Gues they have been on vacation for 60 days. Meanwhile, I am dizzy, disoriented and with severe vision issues that require a STAT CT a to diagnose. I feel disrespected as a PERSON. They lie to my FACE telling me they are “ working diligently “ on prior authorization. Hey, I have tried to have a three way call with my insurance on the line. Never happened. 60 days is a long time to get the run around when you really don’t feel well…and is unacceptable. I wouldn’t see this doctor again if he were the last doctor on earth for the complete lack of humanity and compassion at my plight. ZERO stars.