I have been a diabetic for 51 years, and Dr. Metchick's team of MP and staff are the bomb! I had a doctor tell me as a diabetic I must have epilepsy and that is why I am having seizures. Really, he was fired as my DR right away. You want good service, be a good patient and listen to them. They are not there to harm anyone, but to help and they have to do what is required by law. Maybe he had a patient who took longer because her husband died of Covid19. Which in my case happened, the staff and all the employees were very compassionate to why my sugars ran low and my loss.