I went here on a $59.99 promotion facial. I was greeted when walked in by a friendly receptionist. I sat down with really nice gentleman his name is Sahas. We had a pleasant conversation and he asked if I was interest in different treatments for face/neck. He advised me of different skin care procedures. Showed me pictures of previous clients. He started explaining the treatments available. But, I do know everything cost money.
My antennas went up and knew that this was upsell procedures. That's how they make their money.
At my age I'm not 100% sure how this aging works with the skin, but starting to notice certain things that could use a little uplift, but maintaining a natural beauty look.
I then was introduced to my esthetician. She was absolutely fabulous. She used fancy tools specific to my needs and and described each treatment she was giving me and explained why and how it was going to be applied. She did recommend and suggest the best treatment for any future visits that I may be interested in based on my facial. She was knowledgeable, very respectful, and fabulous at her job. Great service with a fabulous facial treatment. By the way my skin looks fabulous.
I'm very happy with the outcome. My facial ended and I finished with Sahas. He educated on different treatments and threw in different incentive packages for my skin treatments and threw in extra bonus gifts. But I was not interested in spending money at that time, possibly in the future.
I was thankful for his services and willing to pay for the promotional facial of $59.99 promotion and give my aesthetician $20 tip. I did not purchase any more treatments. But, I do know if they continue having facial
promotions $59.99, I will book on a regular bases.
Overall, my experience was great. The customer service with every person I spoke was friendly, polite and respectful.
It was a great experience and I was so satisfied with the customer service.
Please note,
They do upsell you and respectfully that is how they make their money.
Be prepared nice things do cost money. Nothing is free in the world we live in today. Remember money makes the world go round. That is business.
Happy Customer
Laura