Very friendly, very fast, very friendly. The receptionist Sid was amazing, he saved us at the very least $250 dollars which I am incredibly thankful for cause my family and I live paycheck to paycheck, and some how our insurance messed up, he had done everything to find it, but came up empty handed, so he recommended a insurance program that they offer, so what should have cost me more then my paycheck, it only costs $161.00, he signed me up and I was immediately taken care of within 3 minutes, the nurse was amazing and very caring and patient and tried to make sure I was comfortable and took her time even though I can barely walk. The Dr came in showed me the x ray and in great detail explained everything that was wrong with my knew and pointed me in the right direction to an orthopedic surgeon. HIGHLY recommend, 10 out of 10 experience.