The staff and management team at Morning Pointe of Spring Hill (TN) have set a standard of care that I'm not sure I have ever experienced. From our very first visit in February or March of 2023 to the most recent event when they let us know it was time for my family member to move to the Lantern for her extended care. Heather McCarl, Community Relations Director, was our guide as we muddled the way through the original decision process if the time was right for my sister and her husband to move from a private home to a senior living community. She went over pros and cons of the move to ensure no one felt pressured but thoroughly understood the processes, and monthly expenses. She also walked us through the benefits, both financial and safety. Heather remains a very important go to person for our family. Alicia Armstrong, the Executive Director, has always communicated with us with a what can I do to help attitude. Especially in a recent situation where my sister had reached the point that immediate transfer to the Lantern was needed. She sets a strong example for staff, residents, and visitors on how to be a truly caring individual. Others we worked with over the last 15 months have certainly been in their positions for more than their knowledge of their jobs, but for the truly caring and happy spirit that shines from their smiles, body language, and willingness to help everyone. This spirt of serving also shines from the front reception staff who never fail to offer a smile and greeting or nod even when involved with someone else. I don't want to mention too many names as I know I would miss someone, but I can say I have never seen a rude or unhappy staff person. The building is clean and well kept, and the grounds are like being in a park. Oh, the food... my goodness, I have had opportunity to join family for lunch and dinner and it is like eating in your favorite restaurant, yummy delicious. Look forward to visiting family at Morning Pointe for years to come... as many years as God graces us to be there as a resident or visitor. I highly recommend Morning Pointe of Spring Hill if you are searching for a home for yourself or family. They have a great activities calendar with BINGO, music, worship, exercise, and much much more.