I have visited this office with Dr. Batista-Volousa for almost a year. This week I received a call that on Friday, April 1, my appointment needed to be changed from 1 p.m. to 9:15 or 9:30a.m. I arrived and the lady in the office was rude and acted like I had 3 heads. She went and got the manager who did the same. They said the dr was booked and had no openings. Never mind that SOMEONE CALLED AND ASKED me to change it. I LIVE MORE THAN AN HOUR AWAY. I was so angry that I walked out........... when the other staff and dr was there, that NEVER,NEVER would have happened. Well, it must be APRIL FOOL'S DAY, but the joke will be on them. My insurance and money will go SOMEWHERE ELSE.