Finding Dr. Masse and her fantastic staff members was like hitting the lottery. For some reason, nowadays, it is not uncommon to encounter medical staff who may appear impatient or less than friendly. Dr. Masse’s staff consistently demonstrated cordiality, courtesy, and hospitality. Their availability and willingness to assist with scheduling, insurance matters, surgery center information, and work-related forms were greatly appreciated. Although Doctor Masse may seem crazy upon first encounter, rest assured that she is a highly skilled expert in her field. I have never encountered a doctor who truly takes the time to get to know her patients and actively listens to them like she does. I faced some complications personally, but she made sure to stay in touch by calling me on her cell phone. She went above and beyond by visiting me at an urgent care clinic to provide assistance. She is truly an amazing person, and I am extremely grateful for her and her staff's support.