Presbyterian Family Medicine in Albuquerque on Montgomery Blvd

Quick service and professional.

Dr. Bagga is an amazing PCP.

A lot of these comments trip me TF out yo. "My doctor is mean because he told me I was fat, wah" "I have a bad doctor because because he told me I couldn't have my xanax, wahhh!!". Guess what, it's a doctor's/nurse practitioner's/PA's job to tell you you are obese or you WILL DIE from it. Guess what, xanax is a dangerous, addictive drug and should only be used in a minority of people. Good medicine is not popular because they have to tell you the TRUTH. If you want a pill pusher and a sell out willing to tell you what you want to hear, go to another practice. I have been taking my kids and my elderly parents to this clinic for years and the attention has always been superb.

I love this Presbyterian office. The registration desk is hit or miss but having Tri-Core in house for labs is so convenient! It is not a big location and there is never a huge wait! I personally see Dr. Conlon as my internal medicine guy. He is thorough and personable. I have several rare conditions that I will deal with my entire life and I feel safe with him coordinating my care. There is ample seating space as well as a variety of options such as wider seats. They also have vending machines in case low blood sugar hits. There is a free water cooler as well. The nursing staff is top notch and responds quickly to messages via the online MyChart system. Today they even put me in another room that came available that Dr. Bagga wasn't using so Dr. Conlon could see patients more efficiently and Sarah, the MA, started my visit right away.

This place is okay. It is your typically busy clinic, the doctors and clinicians are pretty nice. They are able to squeeze in walk-ins from time-to-time, but prepared to wait. I have seen Dr. Biffa, Dr. Kessler, Dr. Stuart, and Kenneth Roark, NP, they are all pretty good. They do a good job remembering their patients, don't make you feel like just another cog in the "patient" wheel.

The front desk reception makes it a point to put on an unpleasant attitude, is snarky, and unprofessional.

Bad customer service

I was disappointed at the lack of care. I had staff who didn't give damn. I had test run did not get proper diagnosis. And on my after care instructions it's says to take ibuprofen every 6 to 8 hours. I had to go to another state for medical care in person. I was charged did not receive any bills and had one bill sent to a collection agency. I had to call my insurance company for help. Never again.

I guess they don’t believe in answering their phone over here, ridiculous.

The rudest staff I have ever dealt with!!!! What kind of people are they hiring. Honestly, my experiences with this one and the one on iselta are the WORST!!!! The last straw, the last nail in the coffin with them was today with the rudeness in how they honestly do NOT CARE ABOUT PEOPLES HEATH!!!! The worst