Smith Allergy And Asthma Specialists Of Central New York

I cannot express my gratitude enough towards Dr. Smith and his team, who helped me in a time of urgent need. One morning, I awoke to an unprecedented and extraordinarily severe seasonal allergic reaction. It felt as if I had a piece of broken glass in my eye. I desperately turned to my local allergy clinic for help, where I had been a long-time patient. My urgent pleas were not taken seriously, and I was never able to see the doctor. In the face of this dismissive response, I sought assistance from an urgent care clinic and my primary care physician. Both directed me to consult an allergist, which led me to Dr. Smith, the other allergist in town. My experience with Dr. Smith and his team was truly remarkable. They promptly scheduled an appointment for me. At the appointment, Dr. Smith attentively listened to my symptoms and my attempts at treatment. Recognizing the severity of my situation, he immediately sent a prescription to the pharmacy and even administered the first dose on-site for faster relief. Moreover, he outlined an enhanced antihistamine regimen to prevent future flare ups. To ensure comprehensive care, he confirmed that I had been granted an immediate appointment when I had initially called in distress. While my previous allergist may very well have been equally skilled, the inability to see him due to the inattentiveness and dismissiveness of his team was a significant failing. In stark contrast, every member of Dr. Smith's practice, from the receptionists to the nurses, took me seriously when I said I needed urgent help, despite having no prior history with me as a patient. For that, I am profoundly grateful. I wholeheartedly recommend Dr. Smith and his team. They provide dedicated, compassionate, and responsive medical care when it matters most.

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Walking into Smith Allergy is like walking into the DMV to renew a liscernse. I somehow get the sense that everyone feels angry that I am there in the first place. Reception ignores my questions, refuses to talk about billing, and charged interest on bill and sent my bill to a debt collection agency without ever actually calling me. My address had changed. Avoid like the plague.

I get the best care at Smith Allergy for my needs! Every single member of the team is very professional and very friendly!!

Great people helped me so much best thing I ever did was get shots

the staff is very helpful in explaining what is going on. what test results are, in a way you under stand.

Do not listen to the one star reviews on here. I’ve been bringing my two sons and myself here for years and have been helped tremendously by this office.

Outstanding team: up to date treatments, timely appointments, lots of teaching and compassion...this is about as ideal as you can get!

Great group of people! Honestly, I felt compelled to rate it because of the inaccurate 1 star rating someone else gave it. I've had zero issues with anyone there, and in fact have always felt comfortable whenever I go.