Wow, what can I say about this location? I had previous experience attending PT at the Upper West side (72nd street) location pre surgery- Very busy, with your Physical Therapist usually managing 3 or more patients at a time, limited personal attention, limited evening appointment availability.
After spine surgery, I decided to try this plaza hotel location and fell in love. This SPEAR location in housed in the back of an unused hotel food court, which I must admit initially felt a bit eerie walking through. However, once you enter the SPEAR center, the vibe is very energetic. Staff is friendly, conversational, and they actually seem like they want to be there!
My physical therapist, Ma Isabel "Issa" Lucena is AMAZING! She always knows exactly what I need for each specific session and adjusts accordingly based on pain levels, fatigue, etc. She is attentive as you complete exercises to make sure you are stating in good form. Simply put, this girl knows her stuff! I have definitely noticed significant improvement after just 6 weeks of attending. Further, as a plus sized individual, I have NEVER feel judged or pushed further than my body's capacity. I wish I could continue with Issa forever! 10/10 would recommend.