My visit with Dr. Hartley was the best experience I have ever had with a doctor. Not only is this man pleasantly personable, humorous and patient, but he is beyond thorough. Unlike other doctors, he did not want the two-minute version of my problem so he could quickly move on to the next patient. Instead, he hung on my every word, taking detailed notes, asking questions, frequently clarifying and pulling out even more details. Between our consultation, a physical exam and some neurological testing, he spent nearly 4 hours with me on an initial visit in search of an answer to my unusual and difficult-to-diagnose problem. This is what a visit to the doctor should be. Dr. Hartley is a gift to patients lucky enough to be in his care. He is an absolute credit to his profession, and other medical professionals would do well to emulate him.