NOTE: My rating is for the Family Medicine division located within the same building, not Urgent Care (read full review)I am a current patient that sees a primary provider at this location. Very happy with the kind and professional treatment I have received from all of the staff in Family Medicine. I am so grateful for their efforts to make each visit as comfortable and painless as possible. Phone calls and messages answered in a timely manner. Provider takes time to listen, ask and answer questions, or provide referrals. She genuinely cares for the well-being of her patients and it shows.However, on the two occasions that I have called after hours, I was connected to an on-call doctor working in Urgent Care. Both experiences were negative and unprofessional in a variety of ways and I can definitely relate to the feedback of others users. Would give Urgent Care facility a lower rating based upon personal experience.