West Ann Arbor Health Center - Parkland Plaza

Our appointment at the medical facility was for the administration of an infusion treatment. Our nurse Cherri M was absolutely impeccable! My husband had an adverse reaction to the treatment which resulted in him coughing profusely. Due to the attentiveness of Cherri, she was back in the room before I had the opportunity to call her. She promptly administered antihistamines and steroids, then contacted my husband's Neurologist to advise on his status. Pam, the MA, was extremely accommodating and very helpful. I honestly feel many people in general do not leave reviews for positive experiences, and the ladies in the infusion center are exemplary. Thank you all, and Cherri, you are an amazing leader! Thank you

Looking at other reviews lately I was nervous to come in this morning but I’m happy to say I had a great experience and felt very listened to Not sure what times others went but mine was early and I was in the room maybe 5/10 minutes before the doctor came in. Check in was super easy and quick as well as the nurses seemed very sympathetic to me even though I admitted to scaring myself with a google search prior to coming. Good thing I came in though as there’s a plan in place Every industry is short staffed and stressed out and the medical field even more so but I didn’t experience any of that today in how the staff engaged. People all have bad days sometimes too. I think as patients we can also say, I need to feel like I have your full attention.

Was able to do a walk in for a chest x-ray, which is super nice! Everyone there is extremely friendly and nice

Quick and easy and fast in and out

Just a note to let everyone know that this center is closed on Black Friday. I was secretly hoping for a BOGO deal 9n infusions but I guess it wasn’t meant to be.

Have been taking my kids here for the past 3 years. Great staff in the check in/out & amazing medical staff as well.

Friendly staff, low wait time despite being busy, and great doctors. Dr. Chen was very quick about my visit and very friendly.

During this unprecedented time the staff here is making sure that everyone stays safe keeping distances in waiting rooms providing hand sanitizer around every corner wearing masks and keeping their courtesy to an A+ level.

AWESOME !!!!!!!! THANK YOU...

Clean Great