Wow! What a string of reviews! I read them all (twice)(this makes three) and found them fascinating; so may different opinions! I first met Dr. Yardy Tse for a Moh's surgery on the center of my forehead. I had first visited another dermatologist in La Jolla for a spot on my forehead and it was determined that it needed to be treated with Moh's surgery. Dr. Tse was up in a facility in Encinitas but the distance was of no concern to me as I was assured Dr. Tse was the best for Moh's (at the time). I didn't have any problems with either the staff or assistants and the surgery seemed to work just fine.Perhaps it was because I was one of few patients who recognized Yardy's name was derived from the famous soap - Yardley - and a mistake in paperwork occurred where it got shortened to 'Yardy', but we seemed to hit if off OK and have enjoyed a comfortable relationship ever since (many years). Because of my childhood years in Tucson (where we ran around without T-shirts or any thoughts of skin protection at all) I was pre-disposed to skin problems in my later years, especially on my face, particularly my forehead.As to the reviews: Well, I'm astounded, to be frank. I have never had any problems with either the staff or Dr. Tse. As one reviewer commented; I don't need a lot of hand holding when I am there. I appreciate her professionalism and skill. I have never had her perform a biopsy without the preliminary 'numbing' of the area. I don't disagree with anything any one has written; they are entitled to their opinions and sharing of their experiences. Yardy and I do discuss any of the skin spots/problems she encounters and biopsies are taken and I get the results a few days later. Schedules are set up and I go in either for a 'Freeze' or 'Excision' or 'Moh's'. I have had only one 'Melanoma' surgery (it was a long one - 7") but it went just fine.The 'subsurface' stitches USUALLY come out relatively 'low' pain (in many instances, they're removed before I know it!) but, occasionally, they don't and it does hurt when they resist removal. It varies and depends on how tightly the skin grabs the stitches. The more the assistant 'massages' (rub HARD) the stitches as they are pulled on, the better it goes. Overall, it's not too bad but the good news is that there is practically NO scar after a short recovery period (I have several that have all but totally disappeared).Yeah, Yardy comes in and gets right down to business; does her thing and then we chat a little as she does the paperwork. We have occasionally discussed things not relevant to 'medicine' as we have a very long history. She recently discussed a new procedure she thought I would benefit from having. She answered all my questions about it and even elaborated at length at my next visit (timing, traffic, weather [hot] and precautions). I don't have any problem, at all, with her moving on to the next patient after we're done - after all, I could be the next patient waiting - and I shouldn't be holding her up with idle chit-chat (but she stays if I do). I've never had an excessively long 'wait' time but the couple of times it happened, I was told what was up. But I DO agree that if something has happened to delay seeing a patient, they should be informed as to what is delaying their treatment. I spent many years in high-level customer support and one of the major key elements to customer/patient satisfaction was honest and total communication.One reviewer stated that Yardy doesn't use 'freezing' - I totally disagree; I've been frozen so many times I sometimes feel like an ice cube when I leave. And, as for the comment as to 'going for the money', I also disagree; if Yardy was going for the money, she'd go for the high-end 'excisions' instead of the quicker (and cheaper) freezing. I have always felt she did what was appropriate to the diagnosis; and I never questioned the diagnosis.Since I'm totally covered by my insurance, I have had no problems with billing so cannot comment on those type of problems. But I do think that since she joined the CSI corporation, she may have been bound by some of their rules and structures. Not that I'm trying to excuse any areas where she may have had autonomy and there were problems, only that I have not had any issues.Having perused the reviews extensively, I noted that one reviewer (Mama P.) originally posted her negative review in 2012 and said "I will be shopping for another dermatologist in the future." And yet I noticed she 'voted' on at least two reviews all the way up to 2018, which says to me she is either still a patient of Dr. Tse's or she is obsessed with following the doctors reviews and joins in on the negatives wherever she can. Kind of strange.But I do have one strong 'gripe' - I HATE that headrest on the operating table. If I could, I'd give that darn thing alone -5 stars. Well, that's all of my harangue. I would strongly recommend Dr. Yardy Tse for her expertise and skill without any reservations at all.