The Center For Cancer & Blood Disorders's Online Review Report Card

I am writing to express my deep concern and frustration regarding the current no-visitor policy that has been NEWLY enforced at your cancer clinic. As the caregiver and advocate for my mother, who is undergoing weekly cancer treatments, I find this policy not only unnecessary, but inhumane. Cancer drastically alters a person’s quality of life. For patients like my mother—who must already endure physical and emotional exhaustion, constant appointments, and the fear that comes with a life-threatening diagnosis—being forced to attend treatments alone adds to their burden. The isolation is cruel. This policy is especially distressing given the fact that many cancer patients are immunocompromised and must already live in isolation outside the clinic. Denying them the comfort and support of even one family member during treatment adds another level of suffering—one that could and should be prevented. In addition, many patients—especially those who are fatigued, overwhelmed, or experiencing side effects—may not have the strength to advocate for themselves or retain all the information shared during their visits. A single support person can be instrumental in helping them understand and navigate their care plan, ask questions, and feel emotionally supported. I urge you to immediately reconsider and revise this policy to allow at least one designated support person to accompany patients to their appointments. This change would be a humane and reasonable adjustment that reflects empathy, compassion, and respect for the dignity of those enduring the fight of their lives. If you, or any of the “Board” members who agreed on this policy took one step in a cancer patients shoes, you would NOT have agreed to enforce this. Instead NOBODY advocated on behalf of this patient population.

I felt cared for and listened to by all of the staff and doctors. I highly recommend The Center for Cancer and Blood Disorders for anyone that is diagnosed with a terrible disease. The staff is amazing!

I was referred to The Center on Magnolia to see Dr. Vasques in February. I was labeled as “urgent” and it took 2 weeks of calling to get a call back. Once I finally got a call back, I was told “we will not speak to you until you get insurance.” (My husband got laid off and we lost insurance) Which I understood and got what they had recommended me to get. Then for weeks I would get 1 response a week that was little to no help. I finally got to talk with the patient coordinator. She was very hateful and not helpful at all. I kept asking what the next step was and she told me “that’s on the patient to figure out.” What that woman didn’t know, I know someone that works there and they heard the whole conversation and how she spoke to me and about me afterwards. I gave up trying to get in to The Center (even though the Doctor was highly recommended) and found somewhere else that not only got me in within a week, treated me like a human. My cancer may have only been stage 1, but it is no reason to treat someone so poorly. I’m sure Dr. Vasques is amazing but, she really needs to look into the staff that is hired.

Communication is terrible. They only have one phone number for all the doctors and you have to wait a long time to talk to anyone. When you have cancer or a scary diagnosis, you need to know you can reach your doctor.

I love my doctors Gallaty and Young. They are very professional, knowledgeable, attentive and listen to all my concerns. Their staff is amazing! I’m very happy to have been referred to there care and facility.

Wonderful staff. Very kind and understanding.

Dr.Dabney is an awesome doctor. Explained everything to our satisfaction. I really recommend her.

They never return phone calls!

All the Employees are so loving and attentive, they have all become like family to me and my family, an amazing place to try to heal 🥰. God Bless Careity and The Center

Great nurse practitioner for Dr. Waheed! She is awesome!