Hillside Primary Care's Online Review Report Card
Hillside Primary Care
4.7
Average Star Rating
421
Total Reviews
47
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Best Choice Primary Care received 93.3% positive feedback, with patients praising the friendly staff, compassionate care, and prompt service. However, 6.7% of the feedback was negative, primarily citing billing issues, communication problems, and difficulties with prescription refills. Overall, the practice is valued for its quality care yet could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Hillside Primary Care's Reviews
Went 2 times to this place. First time the doctor had horrible English (and didn't speak Spanish), so I had to ask for another one. The second time I came in to redress a wound from a dog bite and they didn't even have saline solution, so they couldn't do anything. The doctor just looked at the wound. They still charged me for the visit!
Made an appointment, showed up and they told me that the doctor was not in. Said they tried calling me multiple times and sent messages, but did not receive anything when I provided 2 phone numbers to be reached too.
Amazing care everytime I go! Friendly staff. Dr. Sydney Berry English is amazing! Also getting labs done here they are always smooth and friendly as well!
General concern, I ran out off my meds, staff and nurse practitioners are always friendly, I was seen very quickly which is a good thing, I'm always taken care off and I'm asked if there is anything else I need.
Great Dr.
There was a confusion of what lab the blood request was sent to. They cleared it up and we were out fairly quick.
Had to get a new primary care doctor since mine recently became out of network. Saw Dr. Sydney and she was very thorough and listened to everything I had to say. She was very informative and comforting and never shut me down or made me feel embarrassed. The staff were also very nice, quick, and attentive. I like this office very much.
Your people in the office n everyone it’s amazing,great service friendly faces.
Fast, no waiting around. On line check in. Staff was Very nice. I like that my appointment wasn't rushed.
Dr. Amita Kumar was very professional and I felt like she genuinely cared about my health which you can't say about a lot of physicians! Service was really fast and wait time was minimal as well!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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