Lifestance Therapists And Psychiatrists Fort Collins's Online Review Report Card
Lifestance Therapists And Psychiatrists Fort Collins
4.7
Average Star Rating
273
Total Reviews
25
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
LifeStance received 92.7% positive feedback, with patients praising the caring staff, excellent providers, and personalized care. However, 7.3% of feedback was negative, primarily citing billing issues, unresponsive service, and disorganized administration. While the practice excels in compassionate care, it needs better administrative processes to enhance overall patient satisfaction.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Lifestance Therapists And Psychiatrists Fort Collins's Reviews
Nancy Hill is the ultimate best of the best! 10 out of 10 recommend. I was hesitant to even reach out for myself, but I couldn’t be happier and blessed for her! Professional, kind, great at what she does!!!
Great doctors, i had Dr. Nancy Hill and she was incredibly sweet and worked with me on pricing. Its not often that I’ve found a doctor who is genuinely motivated by my input and opinions. She made sure that my treatment was specifically tailored to my needs, and was super collaborative. I hope all of my future doctors are like her :) thank you Dr. Hill!
My therapist helps me figure out what life is trying to tell me.
Wojciech has been valuable beyond words over these past ~4 yrs helping me to navigate through a multitude of life and family challenges. He is supportive in helping me unravel complicated situations, while challenging me to grow and improve in every area of my life. I'm incredibly grateful to have him as part of my inner circle.
They really do care !!!!!
Although the therapist was great to work with, the billing department was a nightmare and after 5 months, cannot correctly bill my insurance in-network. I have called billing monthly, and they say they understand their own error, but have yet to bill new appointments correctly, let alone fix the previously billed appointments. Now my therapist, which I really value, is now leaving LifeStance, also because of their inept business office. Unless using insurance is unimportant, steer clear.
Life Stance Sucks. I deeply regret contacting them for help. They are not at all helpful, apparently hate their patients and don't want to be a place of healing. I was a telephone patient for sixty days , end result was basically the opposite of therapy! More stress and tears because I couldn't get into their mobile app systems. Had to pre pay multiple times for each appt and then still get shut out and no provider. You're treated great up front as a new patient and then afterwards if you have questions or issues they will refuse to speak to you. Keep on hold 30 mins and hang up. Random billing on weekends when theres no one at the office. There's no way to get ahold of any customer service help.And they treat you very mean if you do get a hold of anyone.
Get help
Phone staff was very helpful making sure I made my appointment, since this was my first experience . The doctor was just great. He was more than helpful.
I have been wanting finally do something about my mental health after getting insurance this year. Dr. Nancy Hill has been fantastic. She's really easy to talk to and helped me get my ADHD somewhat under control at long last.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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