Derick Dermatology's Online Review Report Card
Derick Dermatology
4.5
Average Star Rating
258
Total Reviews
25
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Derick Dermatology received 87.6% positive feedback, with patients praising the courteous staff, knowledgeable providers, and modern clinic atmosphere. However, 12.4% of the feedback was negative, primarily citing administrative inefficiencies and long wait times. Overall, the practice excels in patient care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Derick Dermatology's Reviews
I love my provider Stephanie, but Derrick Dermatology has some issues. When you call, you speak to an “agency” that handles all of their calls. You are not calling the specific office you are booking at. In fact, the offices do not have a direct line at all. If you have an issue before an appointment you are stuck in a very long line of callers ahead of you. I had an appointment that I believed was supposed to be telehealth but it was in person. As I could not be there in person, I called right before my appointment hoping to get through so I could still have the zoom appointment at that time. I was caller number 60. There were 60 people ahead of me. I did not receive a call back until after 6pm and I had called around 2:30. This system makes it incredibly difficult and frustrating to get in contact with your office and the provider you have. They do not offer extension numbers to reach the specific offices you need to call. I love my provider, she’s been incredibly helpful, but this system is unsustainable and ruins the experience. I will, unfortunately, have to find a new place for care. They have amazing staff but you should keep this in mind when booking appointments.
Reviewed On Google
Very friendly.
Reviewed On Google
Very professional and thorough.
Reviewed On Google
I love Derick Dermatology, whether it's this location or Arlington Heights, I've always gotten the best treatment. Very honest Doctors with forward solutions. I've been here for acne, eczema, botox, and even tattoo removal and my experiences were always great. I appreciate the Doctors' (plural) honesty when it comes to the risks of treating darker skin with some of these products, a good Doctor will always tell you the warnings and will have a good idea and what will and will not suite they patient and for me they've always hit the nail on the head.
Reviewed On Google
My experience at Derrick Dermatology was excellent. From Klaudia at check-in, to medical preparation by Asma, to examination by Dr. Jennifer Hensley, to final exit of the facility, everything ran smoothly and professionally. I was fully informed at to what was going on at every step of the procedure. I could not have been happier.
Reviewed On Google
The employees were very helpful and thorough. They were very professional and happy.
Reviewed On Google
All the staff is the very best. Always a pleasure for my visits
Reviewed On Google
The entire team at Bartlett was friendly and professional. Would highly recommend them.
Reviewed On Google
Friendly and professional service.
Reviewed On Google
Very friendly staff
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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