BayCare Medical Group Primary Care

10/10 experience from start to finish! The reception staff are always friendly and efficient, making check-in seamless. They got me in as a new patient within 2 days of my initial call. The medical assistant, Jasmean is always so kind and attentive, ensuring all my concerns were noted. Dr. Bhalani is exceptional—thorough, compassionate, and knowledgeable. She really takes the time to listen, explain, and provide great care. I’ve never felt rushed or neglected. Highly recommend this office!

Dr Bhalani and her assistants are always a pleasure.

Great care from my physician and nurse, very helpful, friendly front desk staff! Great experience!

I am so glad the opportunity to leave feedback was given. My entire experience at the Carillon Parkway BayCare Imaging office was amazing! From the receptionists who were patient and accommodating, to my incredible imaging team, Alex, Dana, and Kayden- I felt at ease, comfortable and confident in the care I received. Alex took extra care to explain the process and set proper expectations in a way that allowed me to fully understand and prepare myself for the MRI, and Dana and Kayden checked in regularly to make sure I wasn't too anxious or uncomfortable throughout the imaging session. I can't recommend the care and thoughtfulness of BayCare staff enough! Thank you all!

I have been coming here for a little under a year now and the whole team here is so great. Firstly, they're always so good about getting me seen as soon as possible and I've never had to wait long either. Secondly the level of friendly and helpful service here goes unmatched to most practices I've been to. This morning Dawn at the front desk did an especially amazing job. I saw a woman come in when I had gotten there a bit early who walked in to try and get an appointment instead of going to the urgent care downstairs. And dawn managed to find a way to fit her in within 45 minutes. That's unheard of amazing. And the woman actually had the audacity to start yelling at dawn about it not being good enough. And dawn held her cool so well. Seriously, I don't think I would of been able to bite my toynge in that situation and still give her friendly service with a smile through it like dawn did. Also I couldn't be happier with the care I get from my doctor Rina. She is so kind and understanding, not all doctors listen to their patients like she does. And I appreciate it so much. The care everyone in this practice puts into their patients is amazing and I'd recommend anyone to go here.

I have been going to Dr. Fluegge at BayCare for over a year now and I am happy with her and the entire staff. A highlight of my visits is Dr, Fluegge's Medical Assistant/ Nurse, Chris. She is cheerful and welcoming. She returns my calls with warmth and is helpful and understanding.

Baycare Outpatient Imaging Carillon Pkwy: Beautiful facility, very organized from the check in process, thank you TIM, to the imaging technician, thank you Deb. Everything ran smoothly and the techniction explained everything to me in detail when doing the CT scan of my knee. Tim was extremely polite and efficient with the check in process. NO wait whatsoever...HIGHLY recommend.

Absolutely fantastic experience from the first point of contact to testing. I had to go in for an evening CT scan and what a pleasant experience the staff members made a not-so-pleasant test. At check-in, the sweet front desk registrar encouraged me while drinking the iodine which I was worried would make me sick and even offered me a warm blanket while I was awaiting my test. The CT specialist who put my IV in and assisted me during the procedure was equally fantastic. She was on top of making sure I was comfortable, super sweet and friendly! I really appreciated how everyone went out of their way to be kind, compassionate and comforting during the whole CT process. Highly recommend the Carillon location!

Joy doing mammograms--is the best. I have had her twice now--she is tender, quick, and very personable. What a pro. Give her a raise!!

I went to Bartow emergency and was transferred to Lakeland. in the two hours I spent at Bartow I received more information than the two weeks I was in & out of Lakeland regional. Bartow is one of the best they truly care if you ever been to Lakeland regional you can tell the difference immediately, they don’t seem to care it’s just a job and don’t explain anything. I only wish Bartow was bigger to do more procedures so I can avoid Lakeland altogether. Keep up the fantastic work everyone at Bartow Are friendly caring and great